Privacy Policy for Stitched by Susan Student Platform
Last Updated: 24 December, 2024
Stitched by Susan ("we," "our," or "us") is committed to protecting and respecting the privacy of our students, users, and visitors to our platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access or use the Stitched by Susan Student Platform (the "Platform"). By using the Platform, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect and process the following types of personal information:
Personal Identification Information: This may include your name, email address, phone number, date of birth, and billing address when you create an account or communicate with us.
Account Information: This includes your username, password, and other details necessary for account access and management.
Payment Information: If you make a purchase or payment through the Platform, we collect your payment details, including credit card numbers or other payment information, through secure payment gateways.
Course Data: This includes information about the courses you enroll in, course progress, grades, assessments, and related materials.
Usage Data: We may collect information about how you interact with the Platform, including IP addresses, browser types, device types, and usage patterns to improve the Platform’s functionality and performance.
2. How We Use Your Information
We may use the information we collect for the following purposes:
To provide, operate, and maintain the Platform and its features.
To process your payments and enrollments in courses.
To send you updates, notifications, and relevant information related to your courses or the Platform.
To respond to your inquiries, comments, or support requests.
To personalize your experience and provide recommendations based on your course activity and preferences.
To monitor, analyze, and improve the performance and security of the Platform.
To comply with legal obligations and enforce our Terms of Service.
3. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following cases:
With Service Providers: We may share your information with trusted third-party vendors who perform services on our behalf, such as payment processing, email communication, or data analysis. These service providers are obligated to keep your information confidential and only use it for the purposes for which it was provided.
For Legal Compliance: We may disclose your information if required by law or to comply with a legal process, such as a subpoena, court order, or government request.
In Case of Business Transfers: If Stitched by Susan is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, but you will be notified of any change in ownership or use of your personal information.
With Your Consent: We may share your information in other instances if we have obtained your explicit consent.
4. How We Protect Your Information
We use a variety of technical, administrative, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission or storage system can be guaranteed to be 100% secure. We encourage you to take steps to protect your account, such as using a strong password and logging out after each session.
5. Your Choices and Rights
You have certain rights regarding your personal information, including:
Access and Correction: You can request access to the personal information we hold about you and ask for corrections if the information is inaccurate or incomplete.
Data Deletion: You can request the deletion of your personal information, subject to certain limitations (such as legal retention requirements).
Opt-out of Communications: You can opt out of receiving marketing or promotional emails from us by following the unsubscribe link provided in such communications.
Withdraw Consent: Where we rely on consent as a basis for processing your personal data, you have the right to withdraw consent at any time.
To exercise any of these rights, please contact us at [support@stitchedbysusan.com].
6. Children’s Privacy
The Platform is not intended for use by children under the age of 13. We do not knowingly collect or solicit personal information from children. If we learn that we have collected personal information from a child under the age of 13 without parental consent, we will delete that information as soon as possible. If you believe we may have collected information from a child under 13, please contact us immediately.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on the Platform. Cookies are small data files that are stored on your device and help us track usage patterns, preferences, and provide a more personalized experience.
You can manage your cookie preferences through your browser settings. However, please note that disabling cookies may impact your ability to use certain features of the Platform.
8. Third-Party Links
The Platform may contain links to third-party websites, applications, or services that are not operated by us. We are not responsible for the privacy practices or content of such third parties. We encourage you to review the privacy policies of any third-party sites you visit.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make significant changes, we will notify you by posting a notice on the Platform or by sending you an email. Please review this Privacy Policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Stitched by Susan
Email: support@stitchedbysusan.com
By using the Stitched by Susan Student Platform, you acknowledge that you have read and understood this Privacy Policy.